Terms of Service

Last updated: October 1, 2026

Welcome to Orevallo. These Terms of Service govern your use of the Orevallo website and your purchase and use of our logo design services.

By accessing our website or purchasing a service from Orevallo, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our services.

1. Our Services

Orevallo provides professional logo design and related digital branding services.

Our services may include the creation of custom logo concepts, revisions, and delivery of final digital design files depending on the package purchased.

The exact scope of each service is determined by the product description and package selected at the time of purchase.

2. Ordering a Service

When placing an order, you agree to provide accurate and complete information necessary for us to complete your project.

This may include:

• Business or brand name
• Industry or business description
• Preferred colors
• Design preferences
• References or examples
• Existing brand materials
• Other information relevant to your project

You are responsible for ensuring that the information and materials you provide are accurate and that you have the necessary rights to use any materials submitted to us.

3. Design Process

After an order is placed, our design team will begin working on the project according to the package purchased.

The creative process may involve developing concepts, selecting a visual direction, refining the design, and preparing final files.

Because logo design is a creative service, the final result may vary from examples shown on our website.

4. Revisions

Where revisions are included in your selected package, they are intended to refine the selected design direction based on your feedback.

Revision requests should be clear and reasonably related to the original project brief.

Requests for an entirely new concept, a substantially different direction, or work outside the scope of the purchased package may require an additional fee.

5. Delivery

Final design files will be delivered digitally using the delivery method specified by Orevallo.

Delivery times may vary depending on the package, project requirements, revision requests, and the amount of information provided by the client.

We will make reasonable efforts to meet the estimated delivery timeframe provided for your selected service.

6. Client Responsibilities

You are responsible for providing the information, instructions, references, and feedback necessary for us to complete your project.

Delays caused by incomplete information, delayed responses, or changes to the project requirements may affect the estimated delivery time.

7. Intellectual Property

Unless otherwise stated, upon completion of the project and receipt of full payment, the client receives the rights to use the final approved logo design for their business and branding purposes.

Orevallo may retain ownership of unused concepts, drafts, sketches, preliminary designs, and other concepts that were not selected as the final design.

Third-party fonts, stock elements, software, or other licensed assets, where applicable, may remain subject to their respective licenses and terms.

8. Portfolio and Marketing Use

Unless the client requests otherwise in writing, Orevallo may display completed logo designs and related work in its portfolio, website, social media, promotional materials, or other marketing channels for the purpose of showcasing our work.

If you require your project to remain confidential, please contact us before or immediately after placing your order.

9. Originality

Orevallo aims to create distinctive and original design concepts for every client.

However, due to the nature of visual design and the use of common design principles, colors, shapes, fonts, and industry conventions, we cannot guarantee that a logo will be completely unique in every possible market or that no visually similar design exists elsewhere.

We do not knowingly copy another company’s protected logo or branding.

10. Client-Provided Materials

You retain responsibility for any images, trademarks, names, slogans, fonts, artwork, or other materials that you provide to Orevallo.

By submitting such materials, you confirm that you have the necessary rights, permissions, or licenses to use them and authorize Orevallo to use them for the purpose of completing your project.

11. Payments

All prices displayed on our website are shown in the applicable currency indicated at checkout.

Payment must be successfully completed before work begins unless otherwise agreed in writing.

Orevallo reserves the right to refuse or cancel an order where payment cannot be successfully processed or where fraudulent activity is suspected.

12. Refunds and Cancellations

Because our logo design services are customized digital services, refunds are subject to our Refund Policy.

Please review our Refund Policy before purchasing a service.

Once creative work has started, an order may generally no longer be eligible for a refund.

13. Prohibited Use

You agree not to use our website or services for unlawful purposes or in a manner that violates applicable laws or regulations.

You must not attempt to interfere with the security, functionality, or operation of our website or services.

14. Website Content

All content available on the Orevallo website, including text, graphics, images, branding, layouts, and other materials, is owned by or licensed to Orevallo unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially exploit our website content without prior written permission.

15. Third-Party Services

Our website may use third-party platforms and services, including ecommerce, payment, hosting, analytics, communication, and other technology providers.

Your use of third-party services may also be subject to their own terms and policies.

Orevallo is not responsible for the availability, performance, or policies of third-party services.

16. Disclaimer

Our services are provided on an “as available” basis.

While we make reasonable efforts to provide high-quality services and maintain the availability of our website, we do not guarantee that the website or services will always be uninterrupted, error-free, or available at all times.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Orevallo will not be liable for indirect, incidental, consequential, or special damages arising from your use of our website or services.

Our total liability relating to any purchased service will not exceed the amount actually paid by the client for that specific service, except where otherwise required by applicable law.

18. Changes to These Terms

Orevallo reserves the right to update or modify these Terms of Service at any time.

Any changes will be published on this page with an updated “Last updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

19. Governing Law

These Terms of Service shall be interpreted and governed by the applicable laws and regulations governing Orevallo and its business operations, unless otherwise required by applicable law.

20. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Orevallo
Email: Support@orevallo.com
Website: Orevallo.com

By using our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.