Delivery Policy

Last updated: October 1, 2026

At Orevallo, all of our logo design services are delivered digitally. We do not ship physical products.

1. Digital Delivery

All logo design orders are delivered electronically using the email address provided during checkout or another digital delivery method communicated by our team.

Once your project is completed, you will receive the final design files digitally.

2. Processing Time

After your order has been successfully placed and the required project information has been received, our design team will begin working on your logo.

Estimated delivery times may vary depending on the package purchased and the complexity of the project.

Our standard design services are generally delivered within the timeframe stated on the product page. Some projects may require additional time due to revisions, additional requirements, or delays in receiving client feedback.

3. Client Information

To begin your project, you may be required to provide information such as:

• Brand or business name
• Industry or business description
• Preferred colors
• Design preferences
• References or examples
• Other relevant creative information

Delays in providing the required information may result in a corresponding delay in delivery.

4. Revisions and Delivery

If revisions are included in your selected package, the delivery timeline may be extended depending on the number and complexity of requested changes.

We recommend providing clear and detailed feedback to help our designers complete revisions efficiently.

5. Final Files

Depending on the package purchased, final files may include high-quality digital formats suitable for common branding applications.

The specific files and formats provided will depend on the service or package selected at checkout.

6. Delivery Issues

If you have not received your completed files within the expected delivery timeframe, please contact us at:

Support@orevallo.com

Our support team will review your order and assist you with accessing your files.

7. Incorrect Email Address

Customers are responsible for providing an accurate email address during checkout.

If you entered an incorrect email address and therefore did not receive your files, please contact us as soon as possible so we can assist you.

8. No Physical Shipping

Orevallo provides digital design services only. No physical products, packages, or printed materials are shipped as part of our standard logo design services.

9. Contact Us

If you have any questions regarding the delivery of your order, please contact:

Orevallo
Email: Support@orevallo.com
Website: Orevallo.com

We are committed to delivering your completed logo files as efficiently and securely as possible.