Privacy Policy

Last updated: October 1,2026

At Orevallo, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, purchasing our services, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

When you visit our website, place an order, submit information, or contact us, we may collect certain information, including:

• Your name
• Email address
• Billing and payment information
• Shipping or billing address, where applicable
• Phone number, where provided
• Order and purchase information
• Information you provide about your business or logo project
• Messages, files, references, or other materials you voluntarily submit to us
• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide our services, process transactions, communicate with you, and improve your experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide our logo design services
• Communicate with you about your order or project
• Deliver purchased products or services
• Respond to customer support requests
• Send important information regarding your account or purchase
• Improve our website, services, and customer experience
• Prevent fraud, abuse, and unauthorized transactions
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted and where you have provided appropriate consent

We do not sell your personal information.

3. Payments

Payments made through our website may be processed by third-party payment providers, including Shopify Payments and other payment services supported by our store.

We do not directly store your complete credit card or debit card number. Payment information is handled by the applicable payment provider according to its own privacy and security policies.

4. Shopify

Our online store is hosted and operated using Shopify. Shopify may collect and process information necessary to operate the store, process transactions, maintain security, and provide its services.

Your information may therefore be processed by Shopify in accordance with Shopify’s applicable privacy practices.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve our services.

Cookies may also be used for analytics, advertising, or marketing purposes where applicable and permitted by law.

You can control or disable certain cookies through your browser settings. Please note that disabling some cookies may affect the functionality of our website.

6. Analytics and Third-Party Services

We may use third-party services to help us understand website traffic, improve our services, process payments, provide customer support, or operate our online store.

These third parties may process certain information on our behalf and are expected to handle information in accordance with their applicable privacy policies and legal obligations.

7. Information You Provide for Logo Design

If you purchase a logo design service, you may provide information about your business, brand, preferred style, colors, references, images, or other creative materials.

We use this information solely for purposes related to providing and improving your requested design services, communicating with you, and completing your project.

You are responsible for ensuring that any materials you submit to us do not infringe the rights of another person or business.

8. Communications

If you contact us by email or through our website, we may retain your communication and contact information in order to respond to your request, provide customer service, and maintain appropriate records.

If you subscribe to our marketing communications, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

11. Sharing of Information

We may share information with trusted service providers when necessary to operate our business and provide our services.

These may include:

• Payment processors
• Shopify and related ecommerce services
• Website and hosting providers
• Analytics and marketing service providers
• Customer support providers
• Professional advisers or legal authorities where required

We only share information when reasonably necessary for legitimate business purposes, to provide requested services, or to comply with legal obligations.

12. International Data Transfers

Depending on the services and providers we use, your personal information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards are used for applicable international data transfers.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal information
• Opt out of marketing communications

To exercise any applicable privacy rights, please contact us using the contact information provided on our website.

14. Children’s Privacy

Our website and services are not intended for children who are not legally permitted to use online services in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization.

15. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or how we handle privacy matters, please contact us through the contact information available on our website.

Orevallo
Website: Orevallo.com
Email: Support@orevallo.com

By using our website, you acknowledge that you have read and understood this Privacy Policy.